Privacy Policy Information
Internet Privacy Policy (CalOPPA, CA Bus. & Prof. Code §§ 22575-22579)
Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers need and desire to preserve their privacy and confidentiality. Safeguarding our customers’ privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information. It is important for you to understand what information we may receive and how we may use it. When you visit our website, you are accepting the terms and practices described in this privacy policy. This policy sets forth general guidance and does not constitute a contract or amend any agreements we have with our customers. Please take a moment to read this privacy policy. The following Statement affirms our continued efforts to safeguard customer information.
Information We Collect
We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:
· Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information.
· Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity.
· Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness.
· From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income or deposits.
We may collect information about you in written, oral or electronic form. The types of information about you that we may collect include your name, address, phone number, email address, property address, claim history, vehicle information numbers, and other information we may need to process your insurance application and help secure an insurance policy for you.
When you order products or services from us, we ask for your credit card number and billing address. We use this information only to bill you for the products or services you order at that time and for no other purpose. Annual subscriptions are payable on the purchase date of the Subscription and renew automatically each anniversary unless canceled in writing thirty days in advance of each anniversary date.
Information We Disclose
We collect and use information for business purposes, such as evaluating insurance applications and processing transactions that you request. Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any insurance company or related entity for the purpose intended or as required to be disclosed under law.
In the event you submit an insurance application, your information will be shared with affiliates and third parties as allowed by law. In some cases, you may opt out of sharing. See your application or annual disclosure documents for more information.
By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website. We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.
All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement. We reserve the right to amend (that is, add to, delete or change) the terms of this Internet Privacy Statement from time to time.
We may release any user information if required to comply with law; to enforce or to apply the Web Site Terms and Conditions; or under the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights, properties, or safety of us or our users.
Use of Our Website
In general, you can visit our website without telling us who you are or revealing any information about yourself. Our web servers may seek (as many websites do) to place a "cookie" (a small data file) on your computer's hard drive that allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation. If you prefer not to accept cookies, you can set your web browser to reject them or to alert you before one is placed.=
We may also gather data about visits to our website, including domain name, length of time on our website and other data to assist us in evaluating the usefulness of our site and so that we can provide more efficient service in the future.
In addition, some areas of our website may request personal information from you, such as information necessary to process your insurance inquiry or to provide you with certain information you request.
Our website is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. Users of the Web Site must be at least eighteen years old. If a child has provided us with personal information, that child’s parent or guardian should contact us to delete such information from our records.
You are responsible for maintaining the secrecy of your user name, password, and any account information. It is important for you to be responsible and protect your user name, password, and computer against unauthorized users. It is important to sign off when you have completed using a computer accessible by others.
When you order products or services from us, we ask for your credit card number and billing address. We use this information only to bill you for the products or services you order at that time and for no other purpose. Annual subscriptions are payable on the purchase date of the Subscription and renew automatically each anniversary unless canceled in writing thirty days in advance of each anniversary date.
Please be aware that Google Analytics Demographics and Interest Reporting may be tracking visitor data on this website. Google Analytics may use cookies to collect this data, which is used to get a better general understanding of the type of individuals visiting the Web Site; to collect aggregated site-visitation statistics; and to improve marketing and customer service initiatives through the website. This information will not be sold to third parties, and the data collected to Google Analytics Demographics and Interest Reporting is not personally identifiable. If you'd like to opt-out of Google Analytics Demographics and Interest Reporting, click here.
Access to Collected Information
You may review, correct and update the information that you provide to us by contacting us as described below. Please contact us if there is incorrect information in any documents or other communications that you receive from us.
Social Media Terms of Use
Use of our pages & profiles on any social media sites must comply with that platforms terms of use. Any activity deemed outside those terms will be reported or deleted at the discretion of Fast Forward Insurance Services. Social Media platforms are not deemed the appropriate place for complaints, account questions, status related questions or payment history. To direct these to the appropriate party, please visit the "Client Feedback" page of our website.
We’re here on Facebook to provide you with updates, financial tips, and other insurance lending information. While we love your engagement and comments, our Facebook page is NOT a customer service channel. If you need help with a insurance application or existing insurance with us, we have lots of great staff ready and able to help you at (833) DIAL FFI (or 833-342-5334) (toll free from landlines) or info@myffis.com Thanks so much for your understanding!
This page, and links to the Fast Forward Insurance Services, Inc. (FFIS) pages, are presented by FFIS. Facebook.com, LinkedIn.com, Twitter.com, Instagram.com, google.com/+ are owned by a third parties unaffiliated with FFIS. FFIS is not responsible for the privacy or security policies at this site or other third party sites that may be linked to by this page or other Facebook.com pages. We urge you to review the privacy and other policies of each website that you visit. FFIS does not endorse and is not responsible for any ads that the social media platforms may place on pages, or for the content, products, advice, opinions, recommendations or other material of third party sites or other pages on Facebook, LinkedIn, Twitter, Instagram, Google+ or any other social media platforms.
How to Contact Us
If you have any questions about this privacy policy, you can call, write or email us at our corporate office address and number shown in the "Licensing" page of our website. We welcome your questions and suggestions about our privacy policy.
Changes to This Policy
Periodically, we may revise our privacy policy, and will post the revised policy on our website so that you are always aware of our privacy policy and our practices regarding the collection and use of information. Use of personal information that we gather now is subject to our privacy policy in effect at the time of use. Please check this privacy policy periodically to inform yourself of any changes. At all times, you may view our current policy on our website or contact us as described above for a copy.
Effective 4/11/2019.
For a quick reference to Fast Forward Insurance Services' federal GLBA Privacy Policy, please click GLBA.
For a quick reference to Fast Forward Insurance Services' § 791 et seq. California Consumer Insurance Privacy Notice, please click Privacy.
For a quick reference to Fast Forward Insurance Services' California Consumer Privacy Act Notice, please click CCPA.
For our Legal Disclaimer, please click: Legal Disclaimer