What is the customer service phone number?
The Fast Forward Insurance Service toll-free number is 1-833-342-5335Back to TopWhat is the company fax number?
The fax number for Fast Forward Insurance Services is 1-800-903-6799Back to TopWhat is your mailing address?
Fast Forward Insurance mailing address is 1209 Nevada Street Ste 200 Redlands, CA 92374.Back to TopWho do I contact if I have questions about billing payments
Please contact our customer service center at 1-833-342-5335Back to TopDo I need to pay for a quote online?
No, the quote is free
Quotes are of no obligation, and provide an estimate based on the parameters set forth from the information you provide to generate multiple coverage options. Proposals are not bound, and do not serve as a contract of insurance.
Homeowners Insurance Quote
Auto Insurance Quote
Business Owners (BOP) Quote Form
Workers Compensation Quote
Term Life Insurance Quote
Recreational Vehicle Insurance Quote
Back to TopCan I pay by phone or by mail?
Yes, you may pay by phone or by mail. Fast Forward Insurance has policies in place to protect electronic payment information, but if the client is not comfortable with that method of payment they may mail a check to FFI headquarters.Back to TopCan I print my declaration page online?
You may file an online request to obtain your insurance documents or you may call directly into our customer service team to obtain a copy.
Request Declaration and Coverages for Existing Homeowners Insurance Coverage
Request Declaration and Coverages Page for Auto Policy
Request Evidence of Insurance
Request ID Card for Auto PolicyBack to TopCan I use my check card or debit card?
We accept Visa, Master Card, American Express, and Discover.Back to TopCan I cancel my old insurance midterm to switch to Fast Forward Insurance Services?
Yes, you may cancel your insurance at any time.
By law you may cancel your auto insurance at any time. Most insurance carriers require a signed request from the insured, and in some cases proof of coverage from the new company. Based on the amount of time remaining on your current policy upon termination, the client may receive a prorated refund back from the company for unearned premium. New insurance plans should always be made effective the date of the current insurance cancellation date, in order to avoid any lapse in coverage.Back to TopWhen does my insurance coverage begin?
Your insurance coverage begins on the effective date set forth on your application, accompanied by the initial down payment.Back to TopCan I change my coverage online?
You may make changes to your policy online by submitting an endorsement form, which our staff will then process and send confirmation via email or phone. You may also call in directly to our customer service center to make changes to your policy.
Add Driver to Existing Auto Policy
Add Vehicle to Existing Auto Policy
Back to TopHow to file an auto accident claim?
Contact the Police
Back to TopHow to file a homeowner insurance claim?
After a car accident, start filing a claim by contacting the police. It is always best to have an officer take down the details of the accident or incident in the police report. You will probably be shaken up after a car accident and may not be in the best position to assess what's happened. In a worst case scenario, if the other party becomes difficult, the police will be there to make sure you are safe. The police will also make sure ambulances or emergency service people are there to help handle injuries or dangerous damage such as leaking fuel or oil.
Collect Information About Your Car Accident
Having your car accident information list ready will help you keep track of the information you will need to file your auto insurance claim. It is important to document the details of the accident and be ready to provide them to the insurance company.
Call Your Insurance Company
Call your insurance company from the scene of the accident while you wait for the police or after you are safe. They will walk you through the next steps and tell you what information you need to send them.
If your car is not drivable, your insurer can advise you on next steps such as transportation for you and your car. If you have this coverage on your policy, your insurer can arrange for your car to be towed, as well as reserve you a rental car. If you do not call them, you won't know how they can help and you may spend more money than is necessary. Once you have called your insurance company, they will open the claims file.
Once your claim is reported to your car insurance company, they will assign a claims professional, such as an adjuster, to work on your car insurance claim. The adjuster will represent you in any discussions with third parties, and their insurance company, or any other people involved. They will investigate the circumstances and work for you to get the claim settled and your vehicle repaired.
Auto Accident Claim
Report any crime to the police
If you are the victim of a theft or your home has been vandalized or burglarized, report it to the police. Get a police report and the names of all law enforcement officers that you speak with as you may need to provide the details of the event to your insurer.
Phone your insurance professional immediately
Ask the following questions: Am I covered? How long do I have to file a claim? Will my claim exceed my deductible? (If your loss is lower than your deductible, you probably won’t want to go through the claims filing process.) How long will it take to process my claim? Will I need to obtain estimates for repairs to structural damage?
Have the insurance adjuster inspect the damage
Your insurance company will probably arrange for an adjuster to come and inspect your home. An adjuster is a company representative who inspects property damage to determine how much the insurance company should pay for the loss. He or she will interview you and inspect the property.
Make temporary repairs
Photograph or videotape the damage, then take reasonable steps to protect your property from further damage. If possible, avoid throwing out damaged items until the adjuster has visited your home. Save receipts for what you spend—you may be able to submit them to your insurance company for reimbursement later.
If you need to relocate, keep your receipts
If your home is so damaged that you need to find other accommodations while repairs are being made, keep receipts and records of all additional expenses incurred. Most homeowners insurance policies provide coverage for additional living expenses in such cases, but you’ll need to provide proof of the costs.
Once you and your insurance company agree on the terms of your settlement, state laws require that you be sent payment promptly
Back to TopWhat does homeowners insurance cover?
Unless the cause of loss is excluded in the policy, a homeowners policy provides coverage for personal liability, medical payments to others, and accidental direct physical loss to your dwelling.
In addition, the policy provides coverage for your personal property for specific perils including, but not limited to:
Back to TopWhat defines a dwelling?
Back to TopHow much insurance coverage should my home have?
Insurance defines dwelling as a home and any structures attached to it. This may include:
- Porches and patios
- Attached garages
It is highly advised that you obtain insurance coverage which is equal or greater than the cost to reconstruct your home. Your insurance agent will work with you to examine the property's profile to estimate the amount of coverage.Back to TopWhat is the difference between market value and replacement cost?
The market value is the amount a buyer would pay on the open market for the home and the land. Market value is based on several factors including similar homes in the area, location availability, and crime rate.
Replacement cost is the total cost of material the rebuild the home. This is the cost to make your asset whole once again prior to when the home suffered a loss. Replacement cost is not the homes purchase price, mortgage loan amount, or the market value of the home.Back to TopHow do I create a home inventory?
There are several ways to track and itemize your personal belongings. If you have a phone, you may download applications from the app store. Also, created and maintaining a personal ledger which includes but is not limited to make, model, serial number, receipts, credit card statements, appraisals, and date of purchase. Document everything thoroughly so that you may present to your adjuster to help your claim experience move smoothly.
Make sure to update our inventory periodically and keep your records in a safe location such as a safety deposit box or secure location away from the premise.Back to Top